SEO Ganghoon
   Department   Hiroshima shudo University  The Faculty of Commercial Sciences
   Position   Associate Professor
Language English
Publication Date 2021/06
Type Articles
Peer Review With peer review
Title Strategic Communication and Competitive Advantage: Assessing CEO Letters of Global Airline Alliances
Contribution Type Co-Authored Publication
Journal Foundations of Management
Journal TypeAnother Country
Volume, Issue, Pages 13,pp.57-72
Number of pages 16
Author and coauthor Gang-Hoon Seo(◎),Munehiko Itoh, Zhonghui Li
Details This study assessed the differences in quality of strategic communication between the three leading alliance groups (oneworld, SkyTeam, and Star Alliance) and a non-alliance group. Comprehensive content analysis was implemented using the letters of chief executive officers (CEOs) of 46 airlines. We found that the non-alliance group has more ideal CEO letters than the alliance groups, and the main topics and quality of CEO letters of alliances differed. This study provides a novel insight into the competitive advantage of global airline alliances.
DOI https://doi.org/10.2478/fman-2021-0005
ISBN eISSN 2300-5661
ISSN pISSN 2080-7279